Privacy Notice
Last updated on May 22, 2025
Introduction
This Privacy Notice (“Notice”) describes how and why Linguistic Inc. and Paceapp.ai (“Linguistic”) collects, uses, and shares your personal information when you visit or use https://paceapp.ai/ (collectively the “Site”), and content, functionality, and services offered on or through the Site (the “Services”). If you do not agree with our policies and practices, do not use our Site or Services. By accessing our Site or Services or making a purchase, you acknowledge the policies outline here.
Updates to This Notice
We may revise this Notice from time to time. When we update our Notice we will take appropriate measures to inform you, consistent with the significance of the changes we make. If you do not agree with our changes, you should cease use of our Site and Services immediately.
Children
We do not knowingly collect any personal information from individuals under 18 years of age. If we learn that we have collected the personal information of an individual under 18, we will delete the information as soon as possible.
Personal Information We Collect
Information You Provide Us
We collect certain information from you, including your name, email address, phone number, address, and payment information when you use our Site and Services. We collect this information to process payment for your orders on our Site.
Information We Automatically Collect
When you visit the Site or use our Services we automatically collect certain information about your device, including information about your web browser, IP address, time zone, your approximate location and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We collect this information for the purpose of providing you with access to, and managing, our Site and Services.
How We Use Personal Information
We use the personal information we collect from you in the following ways:
Sharing Your Personal Information
We may share your personal information by disclosing it to a third party for a business purpose. We only make these business purpose disclosures under written contracts that describe the purposes, require the recipient to keep the personal information confidential, and prohibit using the disclosed information for any purpose except performing the contract.
We do not sell or share your personal information with third parties unless we provide you with advance notice, such as within this Privacy Policy or at the point we collect data from you. We may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
We may disclose your personal information as part of a corporate business transaction such as a merger or acquisition, divestiture, sale of company assets, or in the event of insolvency, bankruptcy, or receivership. In these cases, personal information could be transferred to third- parties as a business asset.
We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your personal information by selling it to third parties, subject to your right to opt-out of those sales. Our personal information sales do not include information about individuals we know are under age 18.
Privacy Technology Practices
Do Not Track Signals
Some browsers have incorporated “do not track” features to enable users to make privacy and security choices. By using these settings, your browser may send a signal to our Site not to collect tracking information. At this time, the Site does not respond to “do not track” signals, if received.
Data Security
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. We urge you to be careful about giving out information in public areas of the Site like in customer reviews.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.
Data Retention
We retain your personal information for as long as we have a business relationship with you and consistent with applicable law. The criteria used to determine our retention periods include the length of time we have an ongoing relationship with you and provide you with the Services, and whether there is a legal obligation to which we are subject.
California’s Shine the Light Law
California Civil Code Section 1798.83 permits Users of our Site that are California residents to request certain information regarding our disclosure of the information you provide through the Site to third parties for their direct marketing purposes. To make such a request, please contact us at support@paceapp.ai.
Your Rights Under the GDPR
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR) regarding your personal information. These include the right to:
To make a Subject Access Request (SAR) or exercise any of your GDPR rights, please contact us at support@paceapp.ai with the subject line “GDPR Data Request.” We may ask you to verify your identity before responding to your request. We will respond to all legitimate requests within one month, unless the request is complex or you have made multiple requests, in which case we may need more time. We will inform you if an extension is necessary and explain the reason. If you are not satisfied with how we handle your request, you also have the right to lodge a complaint with your local data protection authority.
Authorized Sub-Processors
To provide our Services, we engage certain third-party service providers (sub-processors) who may process personal information on our behalf. These sub-processors are contractually obligated to handle data securely and only as necessary to deliver their services.
Our current sub-processors include:
| Sub-Processor | Purpose | Data Processed | Location |
|---|---|---|---|
| Amazon Web Services | Cloud infrastructure and hosting | All user data stored or processed | United States |
| Stripe | Payment processing | Name, payment information, email | United States |
| Google Analytics | Website analytics | IP address, device/browser data | United States |
| Amplitude | Website analytics | Name, email, platform interactions | United States |
| Slack | Internal team communication | Name, email, customer support requests | United States |
Last updated: 5/22/2025
We may update this list from time to time. If you would like to receive updates regarding new authorized sub-processors or object to any sub-processor handling your personal information, please contact us at support@paceapp.ai.
Legal Basis For Processing Your Personal Information
We process your personal information under the following legal bases:
Consent
We process your personal information with your consent in instances where you have provided such consent at the time the information was collected from you. You have the right to withdraw your consent at any time by contacting us at support@paceapp.ai.
Contact Us
For any questions regarding this Notice, please email us at support@paceapp.ai.
©2025 Linguistic, Inc.